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FAQ

All the info you need

Frequently Asked Questions

Have questions? Search our FAQ for answers to most common questions couples have.

It is difficult to give an exact figure because every wedding is different. It depends on the number of locations there are to visit and the duration of your package. The figures could vary between 1000 and 2000 photos. You will receive every single photo taken, no matter which package you select.

Our calendar fills up quickly so you should plan to book typically 8-12 months in advance. If you are planning on a shorter timeframe, check with us for availability. We may have an opening for you!

Absolutely! If you are in need of both services, please contact us for a friendly combo rate.

Our photographers speak many different languages, including Italian, Spanish, English, and French. However, we have also covered many weddings in which we do not speak the primary language of the ceremony. We approach these weddings with research, understanding the traditions and culture of the wedding. We also have talk-through meetings with our couples before the wedding to ensure we are aware of the major moments. Lastly, we always ensure that we stay alert, leaning on the instincts that we have developed for capturing the emotion and the stories at any given moment.

We encourage you to do your engagement session as soon as possible. The latest we suggest is at least 10-12 weeks prior to the wedding date due to the time necessary to post produce each image and complete your product order(s).

Usually you will receive a link to an online preview gallery within 48 hours after the wedding. As with our other add-on products, production times vary. However, you can typically expect to receive your photo album 6 weeks after placing the order. The process prior to placing the order varies in duration depending on how quickly you respond to the instructions for the album design as well as the number of changes you request after the initial designs. Some couples complete this within a month or two; others take over a year. Similar to the post-production process, if you require rush processing, a fee of $200.00 will be charged. Additional fees for rush shipping may also apply.

You have the rights to reprint images whenever you want. However, you may not sell your images for profit or publish your images without the written consent of Bella Vita Wedding Photography.

All of our packages come with a USB key containing all of the images. We archive everything. There is a $100 replacement charge for additional downloads or lost USB keys after the event has been archived. We strongly suggest you make at least one copy of the images when you receive them from us.

Unfortunately all retainers are non refundable if the couple cancels the wedding completely and without a new date.

All travel expenses are based on the distance between your event location(s). All destinations beyond 80 km / 49 miles round-trip will be negotiated and handled on a case-by-case basis.

Absolutely. Our services are available to all Canadian and American Couples. Melissa is an American citizen and Peter is a Canadian one. We love to travel!

Absolutely. Our wedding destination packages are by far the friendliest in the industry! All we ask is to cover our travel and accomodation expenses and the rest is totally Free of charge! You read right! We will offer our photography and video services in exhange. Contact us today to find out more.

Absolutely. However, there is a 3% credit card fee.

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